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1.7 Based on 206 reviews
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  • Customers like
    • Website 8
    • Design abilties 5
    • Price 5
  • Customers don't like
    • Lack of customer service 27
    • Lack of response 21
    • Customer service 19
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This will be a long one, but if you think you want to order from oo-shirts (or BOO-shirts, as I refer to them) you need to know a few things. We chose this company because of the swift, “guaranteed” arrival date and low prices. I have never had a more absurd, disappointing and fraudulent experience with a retailer before. Our event ran five days July 6-10. We ordered shirts for event volunteers to wear – also our thank you to the staff that... Read more

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Horrible company. I paid $66 for 2 tshirts to be rushed, Supposed to receive by the 11th. When I didn't get them I tried calling, emailing and Live chatting no one would answer me. My function was on the 16th. I finally got them on the 18th. They are offering me a $33 in house credit. Terrible customer support. NEVER do business with them Horrible company. I paid $66 for 2 tshirts to be rushed, Supposed to receive by the 11th. When I didn't get... Read more

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Ooshirts charged a 25% premium for me to have shirts delivered on 7/12/16, and then they delivered the shirts on 7/18/16. I am arguing with tgem now to get my money back as the shorts were for a family reunion on 7/16/16!

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I ordered 50 shirts with a reasonable price and ship date, then I received an email stating the design had more then one color in it (the website caclucates this for you, so I am confused how this can be an error on my part) anyways they emailed me saying it would be more money and the ship date was delayed. I emailed back right away saying to make them and ship them, the color shouldn't be an issue. I received another email saying action... Read more

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First off, terrible costumer service. I have never had to wait so long to be on a call that ended up not helping me anyhow. So let me explain, I placed an order and immediately remembered that I forgot to use a coupon I had from a late claim I made last year! (Yes I used them again even though they shipped the shirts after the event I needed them for last year.) If their coupon place wasn't so tiny I might have remembered to use it. Anyway, I... Read more

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First off, terrible costumer service. I have never had to wait so long to be on a call that ended up not helping me anyhow. So let me explain, I placed an order and immediately remembered that I forgot to use a coupon I had from a late claim I made last year! (Yes I used them again even after they shipped the shirts after the event I needed them for. Dumb.) If their *** coupon place wasn't so *** tiny I might have remembered to use it. Anyway, I... Read more

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  • From mobile
  • Jul 08
  • #879136

This company is a scam. They "guarantee" delivery by a certain date and dont deliver. I ordered tshirts for an event and no longer needed them after the date i specified. They refused to give me any kind of refund. It takes ages to get a hold of customer service and they were rude and unhelpful. Company is a complete scam. They should be held liable for this.

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I place an order for t-shirts for a band. The shirts were available for pre-order and were already sold. The order I placed was supposed to include 5 extra large t-shirts. Needless to say, I didn't receive them. Not only did I have to wait on hold for over an hour twice. Both times I did reach an employee, I was hung up on. Finally got hold of someone from their "claims" department. They said the best they can do was give me a discount on my... Read more

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This company has major issues. The printing quality was poor, and was noting close to the proof they sent to approve. Some shirts had large blank areas where the ink failed to go through the screen. We even bought 2 screens for the job. OOshirts then offered to reprint all the shirts free of charge, great! I received several Emails from them stating the reprint was free etc. etc. Only to have a rude "manager" call 8 days later and say they will... Read more

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I ordered shirts for a large family event. The shirts arrived a week late so it was completely useless for the intended purpose. I also paid for a rush delivery which "garunteed" delivery before the event. A 1/3 of the shirts were missing and 1/2 of the ones that were sent were the wrong size. Customer service is a joke with this company. The phone line rings for at least 20 minutes and a recording states it will be 40 minutes in the que. As of... Read more

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