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  • 1.8
    • Customers like
      • Website4
      • One agent was helpful4
      • Selection and price2
    • Customers don't like
      • Lack of customer service22
      • Lack of response15
      • Poor shipping13

    • 23 hours ago
    • Footwear and Clothing
    • Thornton, Colorado
    • Tshirts
    • 9
    • REVIEW RATING 4/5

    I ordered shirts for my company on August 11, 2015, was given a delivery date of August 24, 2015, they were not delivered as promised, no one called to tell me they were going to be late. I had to call and then was given a new delivery date of Sept. 2, still no shirts and no one will cancel the order or talk to me about what is going on. You cannot get a supervisor on the phone. No one will do... Read more

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    • Aug 30
    • Footwear and Clothing
    • Houston, Texas
    • Misprinted Shirts No Customer Service
    • 26
    • REVIEW RATING 4/5

    My Work Team ordered shirts from OOshirts.com and delivery date was 3 months and a little over $300.00 ago, we still don't have them. We were told that there was an issue with names, then someone thought it was a good idea to put black letters on a black shirt and now, "oh we are waiting on the shipping label," 3 days after it should have been delivered. Trying to speak to anyone is close to... Read more

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    100% FULL

    • Aug 27
    • Footwear and Clothing
    • T Shirt Printing And Delivery
    • 33
    • REVIEW RATING 5/5

    We ordered 3 t-shirts from Scalable Press (they are owned by ooShirts). We were told that the t-shirts would be shipped and delivered within 72 hours. After 72 hours nothing had shipped, so we waited a few days. Still nothing. 9 days after we ordered the t-shirts, we contacted Scalable Press and they told us there was a problem with their shipping process. They were extremely vague and would not... Read more

    Was this review helpful? 1 0

    • Aug 26
    • Footwear and Clothing
    • Fergus Falls, Minnesota
    • T-Shirts Shipping
    • 1
    • 1
    • 33
    • REVIEW RATING 4/5

    I ordered T-shirts with a guaranteed delivery date of August 20th, the event (printed on the shirt) occurred August 22nd (the date was printed on them as well). Still no shirts (August 26th), no answer to my emails or phone calls. I did a live chat with someone from the company, they told me to file a claim. Well, that did a lot of good - the claim response is a standard email "we are... Read more

    Was this review helpful? 0 0

    • Aug 25
    • Footwear and Clothing
    • Not Sure The Shirt Type
    • 34
    • REVIEW RATING 4/5

    I placed two different orders at the beginning of August one order I paid for rush shipping. The other order I changed the colors for the design but on the website it only showed white, even when removing and placing it back the color still changed to white. Well have an edit not section where I voiced my concerns as well as stated what color changes needed to take place. Needless to say once... Read more

    Was this review helpful? 0 0

    • Aug 18
    • Footwear and Clothing
    • Reno, Nevada
    • 1
    • 1
    • 65
    • REVIEW RATING 5/5
    Ooshirts - Review in Footwear and Clothing category from Reno, Nevada
    1 of 2

    I have the very same experience. The first I ordered from them, I received great quality shirts, which led me into purchasing so much more from this company. However, on my recent transaction, I have received faded or pale colors as compared to my previous ordered shirts, and some even have damages like smudges and the edges of the supposedly red letters showed white lining. Such a low quality... Read more

    Was this review helpful? 0 0

    • Aug 17
    • Other
    • Arroyo Grande, California
    • Non Responsive Service
    • 35
    • REVIEW RATING 4/5

    I ordered online and approved the lettering for shirts for my pet sitting business. When the shirts arrived I was horrified to find faded lettering and some shirts with no lettering whatsoever! When I emailed and called (weeks ago) no one answered my calls or my emails. I am so disgusted that such poor customer service still exists in a day when there are so many companies to choose from. I... Read more

    Was this review helpful? 0 0

    • Aug 12
    • Customer Service
    • Ooshirts Custom Shirt
    • 54
    • REVIEW RATING 4/5

    I ordered shirts for an event. I paid for them. They arrived with the artwork printed off center by over an inch and a half. OO Shirts was slow to reply, told me they were printed within the industry standard of .05" and offered me 15% off my next order. My shirts are embarrassingly off centered and they would not reprint them for me. Do not use this company for your shirts. I couldn't imagine a... Read more

    Was this review helpful? 0 0

    • Aug 11
    • Footwear and Clothing
    • Danville, California
    • Ooshirts Custom Shirt
    • 1
    • 1
    • 52
    • REVIEW RATING 4/5

    Orders were very late (12 days!). Printing didn't look like proof I approved. Customer service was unhelpful... the gal didn't seem surprised at all that the orders were so very late and several promises broken... also wan't apologetic or commiserating. She had virtually no contact with the print facility and no authority to help me but there was no one else to speak with! I filed a complaint... Read more

    Was this review helpful? 0 0

    • Aug 11
    • Footwear and Clothing
    • Independence, Kentucky
    • Ooshirts Custom Shirt
    • 1
    • 1
    • 47
    • REVIEW RATING 4/5

    I ordered 30 shirts and tank tops from this company for our 4th of July party. When the shirts arrived, the logo on the back of the shirt was badly misplaced. I spent the next 7 days before the 4th of July trying to contact the company and work out a refund. The first few options I received all centered around a store credit, which I was sure was a joke. After pressing and asking repeatedly... Read more

    Was this review helpful? 1 0
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