Ooshirts Complaints and Reviews

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Main address: 64 Shattuck Square #285 94704 Berkeley CA
866-660-8667, (510) 984 4679, , help@ooshirts.com
  • 109+5 mobile complaints
  • $25.5K claimed losses
  • $223 average
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  • Nov 05
  • Footwear and Clothing
  • Buffalo, New York
  • Customized Shirts
  • 161

I spent well over $100 to order my family t-shirts commemorating the fact that we celebrated 6 weddings in one year. The shirts arrived in time for the final wedding (which was when we wanted to distribute them), but only just barely. Plus, they only arrived after I had to contact the company repeatedly. When the shirts arrived, they appeared exactly as we had hoped they would and everyone was... Read more

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  • Oct 28
  • Footwear and Clothing
  • Baltimore, Maryland
  • Online Order
  • 55

Totally automated businesses aren't flexible. When ordering, and changing between screens, the quantities changed this went through with my order. You cannot use the back button when placing the order, without filling out everything again. Didn't realize this until the order had been placed. When I called customer service, they didn't do anything to rectify the situation. In fact, they told... Read more

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  • Oct 22
  • Online Shopping
  • Poor Quality T-Shirts
  • 99

I sure wished I had looked for customer reviews for Ooshirts before I ordered. Luckily I only ordered two shirts, that were supposed to be directly printed digitally on the shirt. It is obviously a heat transfer. The customer service claims person just outright lied to me. This is what makes me the angriest. Terrible customer service. Had to go through email to talk to claims person, who just... Read more

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  • Oct 19
  • Customer Service
  • 62

It is a company that does not care about its customers and their orders and that it does not even try to fix their own mistakes in a timely manner. I had a specific order that had small, medium and larges but they give me all larges and I cannot fix their mistake in time for when I need the shirts! I tried calling them and then I am on hold for at least 2 hours! And getting no help because who... Read more

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  • Oct 16
  • Footwear and Clothing
  • Kansas City, Missouri
  • Tshirt Printing
  • 117

We ordered a small run of shirts for a school organization using the clipart from their website. I collected the money according to what the website said was the final price, and remitted it to ooshirts. They emailed me back saying they could not process the order until they received an additional $7 from us to cover another ink color that had not been calculated in the price. I replied that the... Read more

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  • From mobile
  • Ooshirts
  • Oct 16
  • by anonymous
  • #547137

OOShirts took our money and we did not receive any shirts at all. We placed 2 orders (one order women's shirts - one order men's shirts) we received one order that was misprinted and we also received another companies shirts. At our expense we shipped back both. We have not received any shirts and now they are refusing to provide a refund! Do NOT place an order with this company! Add comment


  • Oct 02
  • Footwear and Clothing
  • T-Shirts Delivery
  • 1
  • 1
  • 175

We are having a company event the evening of 10/3/14 and paid for rush shipping to be guaranteed delivery by 10/3. I checked online status daily and was ensured 10/3 delivery. On 10/2 I still had not received a tracking number and online stated it was shipped. I was told by customer service that my order was shipped and wouldn't arrive until 10/4. I stated that we had paid rush delivery... Read more

Was this review helpful? 2 1


  • Sep 28
  • Footwear and Clothing
  • New York, New York
  • Tshirt Order
  • 1
  • 1
  • 153

I would not recommend Ooshirts.com to anyone unless you have time and money to waste. The initial service (sales people) and website gets a thumbs up. The final product: TERRIBLE and gets an F. The customer service (Monica B., Claims & Escalations Department): TERRIBLE and gets an F. Ooshirts.com - you asked me to write a review before my order arrived in exchange for $25 off my order. ... Read more

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  • Sep 27
  • Footwear and Clothing
  • Wrong Color Shirt
  • 77

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice for my boss for an event. I took time out of my day to design the t-shirt. I got donations from all 23 of our employees... Then the shirts came in... Let me tell you I was beyond appalled. Nothing was centered our logo was completely botched. I am a firm believer that if you hire... Read more

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  • Sep 25
  • Footwear and Clothing
  • T Shirts Printing
  • 72

I had placed an order for 100+ shirts for a benefit for my son that passed away. I was told that they would be guaranteed delivered by September 30th. As of today, Sept 25th I had not received an email to approve artwork. I have emailed the company with no response. When I called them a few days ago to check the status of my order I was told it would be rushed to the art department and I would... Read more

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