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  • Customers like
    • Website4
    • One agent was helpful2
    • Price2
  • Customers don't like
    • Lack of customer service17
    • Lack of response12
    • Poor shipping12

  • Jun 16
  • Footwear and Clothing
  • Redding, California
  • Shirt
  • 44
  • REVIEW RATING 4/5

EXTREMELY dissatisfied with the lack of customer service and the fact that my shirts were "guaranteed" to be here by today and when I reached customer service via email (because the phone lines were "busy" all 5 times I called), they said the shirts were, in fact, in production as opposed to out for delivery. We paid extra for the rush fee in order to have our shirts in time and now have to go... Read more

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  • Jun 16
  • Footwear and Clothing
  • Columbia, Maryland
  • Shirt
  • 25
  • REVIEW RATING 4/5

We ordered 15 light blue shirts. 1/2 had a yellow tinge on the front. This covered the whole front of the shirt. Not part of our logo and only showed up on 1/2 of the shirts. All of the shirts were supposed to be light blue. One shirt out of 15 was a dark blue. This is our very first public event as a new company and now we have these terrible looking shirts. Their website says they... Read more

Was this review helpful? 0 0

  • Jun 15
  • Footwear and Clothing
  • Shirt
  • 32
  • REVIEW RATING 4/5

Ordered shirts. Design put on hold and never able to speak with a person to find out why. Called over 20 times.....canceled first order and put in another design. They put a hold on that one and still was not able to speak to someone. I'm waiting on a refund for both orders. Don't waste your time. It is impossible to resolve any design issues. Wished I had looked up reviews before I did... Read more

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  • Jun 15
  • Online Shopping
  • Yaphank, New York
  • Shirt
  • 36
  • REVIEW RATING 4/5

First they told me my shirts would be here in June 2end only to lie and say there was a problem with their system not to mention this order was for special needs kids to compete in the special Olympics. When they sent out the shirts they told me I order the shirt with standard delivery. Now they said they cannot rush my order in time for these children to participate in the only event they have... Read more

Was this review helpful? 0 0
  • From mobile
  • Ooshirts
  • Jun 15
  • by anonymous
  • #650589

Placed order in April that I have yet to receive. No response to inquiries Add comment

  • Jun 12
  • Footwear and Clothing
  • West Tehama County, California
  • Positive Experience
  • 29
  • REVIEW RATING 4/5

I can't say enough about ooShirts. They were quick and very good. I see some people had problems with them but I certainly didn't. I have ordered from other companies and the product was below my expectations, but these shirts were extraordinary. I, for one, will recommend them. I ordered black shirts with dark purple lettering surrounded by a white border. The shirts arrived a week before... Read more

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  • Jun 10
  • Footwear and Clothing
  • Grand Rapids, Michigan
  • Custom T-Shirt
  • 43
  • REVIEW RATING 4/5

I have contacted via email about my shirts arriving wrong. Told to file a claim, I did. No response from claim dept and it has been a week. Emailed help@ooshirts.com again, I was told a rep had sent me an email and they were awaiting my response...double checked emails and spam folder nothing. They are not responsive, nor will they take responsibility for their errors...on top of that I guess... Read more

Was this review helpful? 4 0
  • From mobile
  • Ooshirts
  • Jun 10
  • by anonymous
  • #648230

I was lied to 3 times on shipping date. Now my bbq competition team have no team shirts because the didn't make it on time. When I was assured 3 time that they would. Poor customer service. Poor sad excuse for a company. .. Add comment

  • Jun 09
  • Footwear and Clothing
  • Aurora, Colorado
  • Shirt
  • 35
  • REVIEW RATING 4/5

THIS COMPANY OFFERS A PHONE NUMBER FOR ASSISTANCE BUT WHEN YOU CALL IT ALL IT SAYS IS "PHONE ASSISTANCE IS NOT AVAILABLE AT THIS TIME" AND NOBODY RESPONDS TO THE "LIVE CHAT" IT IS LITERALLY IMPOSSIBLE TO COMMUNICATE WITH THEM. I CANT BELIEVE THEY ARE REALLY ALLOWED TO DO THIS I ORDERED 25 SHIRTS THEN THEY EMAILED ME THE NEXT DAY AND SAID MY ORDER IS ON HOLD BECAUSE A SHIRT WAS OUT OF STOCK, I... Read more

Was this review helpful? 1 0
  • From mobile
  • Ooshirts
  • Jun 09
  • by anonymous
  • #647495

Phone customer service is almost impossibe to get any service from. I've tried calling about a time sensitve issue for days & can't get through. Trying to resolve issue through email doesn't work. Ooshirts has my money & t-shirts. I'm worried i won't get either back before my family reunion starts. Add comment

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