Ooshirts Complaints and Reviews

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Ooshirts
Main address: 64 Shattuck Square #285 94704 Berkeley CA
866-660-8667, (510) 984 4679, , help@ooshirts.com
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  • Jun 28
  • Footwear and Clothing
  • Longmont, Colorado
  • Customized Tshirts
  • 1
  • 12

I designed custom t-shirts for a team of women that are walking in the Miles for Melanoma in my honor. I ordered on Tuesday, paid a lot of money to have them rushed and delivered in my hands on Thursday. They never showed up. Heck, when I called them, they weren't even made! It's ridiculous! I am pissed. The only thing they did to solve the issue was refund my money. I don't want the ***... Read more

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  • Jun 26
  • Footwear and Clothing
  • Salt Lake City, Utah
  • Custom T-Shirt Printing
  • 11

I chose ooShirts because they promised to deliver a simple design in 2 1/2 weeks. Days before I had to have the shirts they still hadn't shipped, so I called ooShirts. After a long conversation with a slightly helpful employee he promised they'd be printed that day and shipped in time for the event. The day they were to arrive I received an e-mail stating they would not be ready in time, but I... Read more

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  • Jun 25
  • Footwear and Clothing
  • Washington, District Of Columbia
  • Custom Tshirt Printing
  • 8

I placed my order with them 10 days ago, it took almost a week to get the artwork back for approval then I had a change to the color (pretty simple fix, paint bucket function) and now 3 days later still dont have my artwork and I'm being told my delivery date has changed bc of this. The customer service person never knows whats going on and escalates you to a "Tier 2" person, what kind of idiots... Read more

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  • Jun 25
  • Footwear and Clothing
  • Denver, Colorado
  • T-Shirt Order
  • 8

We had order shirts from them before and they were good, but this last time we order a different color T-shirt and they put our order on hold because they thought our logo would not be a good contrast which is Ok. But we kept getting calls about how it was on hold and it was just a message call with a number to call. I called twice and got transferred twice just to be disconnected both times, I... Read more

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  • Jun 24
  • Footwear and Clothing
  • 12

Shirts ordered with rush shipping fee. They did not deliver on time. Asked them to deliver two dates later if possible. Kept me waiting until after the supposed delivery date to tell me they couldn't even do that. Calling customer service normally resulted in endless rings, long hold times, and being hung up on without so much as a hello. Nobody ever calls you back. If I wanted a refund on my... Read more

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  • Jun 20
  • Shopping
  • T Shirts
  • 4

I ordered shirts 2 weeks before I needed them. They set a delivery date and I didn't get them in time. I called multiple times...no answer. I then emailed the help email address and got no response. I sent a total of about 10 emails. I finally got a response AFTER my event. I did eventually get my refund but this was delays because they claimed my package refusal/returned was not returned... Read more

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  • Jun 19
  • Footwear and Clothing
  • New York City, New York
  • Horrible Customer Service
  • 14

They sent misprinted shirts. There was still time to fix it and send a replacement shipment. Buy they have been dragging out the process, asking for more pics, and offering only a monetary refund of one third of what I paid. I asked for a new shipment or full refund per email. No answer. I called, nobody who can handle it is available. I asked to talk to a supervisor. The person claimed she did... Read more

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  • Jun 18
  • Footwear and Clothing
  • Westmont, Illinois
  • Custom T Shirt
  • 15

this was my 3rd time ordering since my other 2 were so great but when I submitted my order on 06/04 I figured they would be here on time since it said by 06/18 and since I called on wed 06/11, also on 06/13, 06/16 and 06/17. All saying they would still arrive on time. Filed the complaint on ooshirts per instructions on ooshirts chat on 06/17 and when I called again, they said oh you filed a... Read more

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  • Jun 13
  • Footwear and Clothing
  • Fremont, California
  • Tshirt
  • 13

They are dishonest, insincere, and a rip-off. I ordered Men's Small. The shirt received measured 16" across front which is NOT a Men's small by any company's standards. Customer service sent a sizing chart link (not found through their home page). Even by their chart I ordered the correct size. I asked that the shirt be redone. Customer service sent a 'form-type' email regretting they could not... Read more

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  • Jun 13
  • Footwear and Clothing
  • Little Rock, Arkansas
  • T Shirts
  • 28

We are running a church camp and ordered from ooshirts. We were promised a June 12 th delivery date, the day before our kids left camp. The shirts were shipped on June 12 th and as of now we still don't have them. We are either left to pay for shipping on the kids shirts that are out of town or just send them back. Either way had we known we were not going to get them on the 12th we wouldn't have... Read more

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