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  • Customers like
    • Website4
    • Price2
    • One agent was helpful2
  • Customers don't like
    • Lack of customer service16
    • Poor shipping10
    • Lack of response10

  • May 18
  • Online Shopping
  • Shirt
  • 72
  • REVIEW RATING 3/5

I ordered 25 shirts due to arrive on 5/8/15. Order did not arrive and I contacted ooshirts via Facebook and was told I was eligible for 100% since it was late. I was told to submit claim which I did. The next day my order status said the order was shipped. There was no carrier information and I have no use for these shirts after 5/8/2015. No refund, no information on if order was actually... Read more

Was this review helpful? 0 1

  • May 15
  • Footwear and Clothing
  • Hallstead, Pennsylvania
  • Shirt
  • 51
  • REVIEW RATING 3/5

I ordered shirts and paid extra for Rush delivery. I did not receive the shirts the day they were supposed to arrive so I tried to contact a customer service representative during regular business hours by phone seven times over two days and my call was never answered by a person. Every time I was put on hold and after 20 minutes my call was sent to voice mail. I left messages twice and never... Read more

Was this review helpful? 0 0

  • May 15
  • Footwear and Clothing
  • Pearl, Mississippi
  • Shirt
  • 46
  • REVIEW RATING 4/5

I ordered from this company one other time. That time, the ordering process went quickly, and the shirts came in on time, and on budget. Thankfully, that order just went without any hick-ups. This time, one of the shirt colors I ordered was out of stock. The order was placed on hold, and they sent me automated emails, and automated phone calls TO CALL THEM BACK. The problem is, you call and... Read more

Was this review helpful? 2 0

  • May 15
  • Footwear and Clothing
  • Madison, Indiana
  • Online Order
  • 34
  • REVIEW RATING 4/5

Don't let them fool you! These people don't care at all. I just got off of the phone with a customer service rep after being on hold for an hour! I had to call back three times free being sent to voicemail after the hold music told me I would speak to a live human being. Then they tell me that my order won't be here on time. I needed it as a gift tomorrow and it was supposed to be here today.... Read more

Was this review helpful? 0 0

  • May 15
  • Footwear and Clothing
  • Shirt
  • 32
  • REVIEW RATING 4/5

I didn't receive my shirts. I get an automated message daily that they have a problem with my order. I've called, sent emails and even live chatted and they either don't get back to me or tell me they are closed during business hours. They've already charged my card though, and no sign of the shirts. I have gotten my shirts a couple times before though and they did a pretty decent job. My... Read more

Was this review helpful? 1 0

  • May 14
  • Footwear and Clothing
  • Atlanta, Georgia
  • Shirt
  • 24
  • REVIEW RATING 4/5

Very dissapointed that my shirts were not delivered on time and very concerned they will not be here by the event. More than two weeks have been added to the original delivery date with no explanation. Had I know it would take 4 weeks or more I would have went elsewhere. The website was so easy to set up a shirt but being lied to about the delivery date really makes me mad. I called for 3... Read more

Was this review helpful? 1 0

  • May 13
  • Footwear and Clothing
  • Morristown, Tennessee
  • Custom Tshirt Printing
  • 36
  • REVIEW RATING 4/5

We ordered 60 shirts and paid for them. The day before they were supposed to arrive they called and said that they "ran out of large". How does a tshirt company run out of large? They are obligated to fulfill the order because we have already paid them. They said we would need to wait and file a claim. This order was for students and it is almost the end of the year, which is why we paid to... Read more

Was this review helpful? 1 0

  • May 13
  • Footwear and Clothing
  • Colleyville, Texas
  • Shirt
  • 27
  • REVIEW RATING 3/5

I never received an email stating my order was shipped. I had to contact them and after several phone calls without answering, i finally reached them via a facebook message. I was given my tracking number but the shipping company never received my order from ooshirts. I asked for a refund since I no longer needed the shirts because i needed them for an event that unfortunately has already passed.... Read more

Was this review helpful? 1 0

  • May 13
  • Footwear and Clothing
  • Dickinson, North Dakota
  • Shirt
  • 20
  • REVIEW RATING 4/5

I placed an order 3 weeks ago and paid for expedited charges to have my shirts by April 30 and I still have not received them, I keep contacting them and get a few responses and they keep telling me error in production but never a new delivery time, etc. I do not need these t-shirts anymore as I needed them on May 3 and was guaranteed to have them by April 30! I was told I can not receive a... Read more

Was this review helpful? 2 0

  • May 12
  • Footwear and Clothing
  • Deland, Florida
  • Shirt
  • 32
  • REVIEW RATING 4/5

Really disappointing. Embarrassed to give them out. Looks like they did not use enough ink. Not the color of the shirt I ordered. Paid $100 extra dollars to have expedited service and barely got them in time. Will never use again. Sad. Tried to call them. Waited over 20 minutes to speak to agent. She agreed that customer service was lousy. I asked to speak to someone to discuss this. She... Read more

Was this review helpful? 1 0

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