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  • Dec 19, 2014
  • Footwear and Clothing
  • Shirt
  • 1
  • 1
  • 182
  • REVIEW RATING 5/5
Ooshirts - No quality control and unacceptable customer service
1 of 3

I ordered 1 shirt from this company, just 1. You'd figure they would put just as much effort into 1 shirt as they would in a huge order. About 5 days before receiving my shirt I got email with the proof of my design, which was correct. All the colors matched and everything was exactly what I wanted. When I reached my shirt however it was completely different. Every section that would have been... Read more

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  • Dec 18, 2014
  • Footwear and Clothing
  • Vacaville, California
  • T-Shirt
  • 1
  • 1
  • 82
  • REVIEW RATING 5/5

First, let me say that I have used this company before and the orders were great. The shirts looked good and came to me within the promised time frame. However, this last time it was not great at all. I spent over $500 for shirts for a show choir, which had a deadline. I ordered these shirts a month in advanced thinking I would have them prior to their concert. The guaranteed delivery date came... Read more

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  • Dec 13, 2014
  • Customer Service
  • Fort Washington, Maryland
  • T-Shirt Printing
  • 1
  • 1
  • 92
  • REVIEW RATING 4/5

OMG...this is the same thing that happen to me...I received my tee-shirts 3 of them all together...(I order one of them Nov.25, and I was supposed to get it on Dec. 5th...I received it today with the other re-order one!) and I knew for a fact it wasn't Direct Printing, I called them my Rep "Jeremy" and I told him that there is a huge imprint around the image on the tee-shirts....and this is... Read more

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  • Dec 11, 2014
  • Footwear and Clothing
  • Scottsdale, Arizona
  • Shirt
  • 1
  • 1
  • 85
  • REVIEW RATING 5/5

I placed an order with this company to have shirts delivered for Dec 11th. They confirmed that the order was to be delivered for 12/11 After Approving my design, I called the company on 12/8 to ask if this order would still be delivered for 12/11, as stated on the site's tracking. The rep at ooshirts that I spoke with confirmed that the order was still on target for Dec 11th and that I would... Read more

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  • Nov 05, 2014
  • Footwear and Clothing
  • Buffalo, New York
  • Customized Shirts
  • 2
  • 2
  • 334
  • REVIEW RATING 5/5

I spent well over $100 to order my family t-shirts commemorating the fact that we celebrated 6 weddings in one year. The shirts arrived in time for the final wedding (which was when we wanted to distribute them), but only just barely. Plus, they only arrived after I had to contact the company repeatedly. When the shirts arrived, they appeared exactly as we had hoped they would and everyone was... Read more

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  • Oct 28, 2014
  • Footwear and Clothing
  • Baltimore, Maryland
  • Online Order
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

Totally automated businesses aren't flexible. When ordering, and changing between screens, the quantities changed this went through with my order. You cannot use the back button when placing the order, without filling out everything again. Didn't realize this until the order had been placed. When I called customer service, they didn't do anything to rectify the situation. In fact, they told... Read more

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  • Oct 22, 2014
  • Online Shopping
  • T-Shirt
  • 1
  • 1
  • 158
  • REVIEW RATING 4/5

I sure wished I had looked for customer reviews for Ooshirts before I ordered. Luckily I only ordered two shirts, that were supposed to be directly printed digitally on the shirt. It is obviously a heat transfer. The customer service claims person just outright lied to me. This is what makes me the angriest. Terrible customer service. Had to go through email to talk to claims person, who just... Read more

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  • Oct 19, 2014
  • Customer Service
  • 85
  • REVIEW RATING 4/5

It is a company that does not care about its customers and their orders and that it does not even try to fix their own mistakes in a timely manner. I had a specific order that had small, medium and larges but they give me all larges and I cannot fix their mistake in time for when I need the shirts! I tried calling them and then I am on hold for at least 2 hours! And getting no help because who... Read more

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  • Oct 16, 2014
  • Footwear and Clothing
  • Kansas City, Missouri
  • Tshirt Printing
  • 159
  • REVIEW RATING 5/5

We ordered a small run of shirts for a school organization using the clipart from their website. I collected the money according to what the website said was the final price, and remitted it to ooshirts. They emailed me back saying they could not process the order until they received an additional $7 from us to cover another ink color that had not been calculated in the price. I replied that the... Read more

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  • From mobile
  • Ooshirts
  • Oct 16, 2014
  • by anonymous
  • #547137

OOShirts took our money and we did not receive any shirts at all. We placed 2 orders (one order women's shirts - one order men's shirts) we received one order that was misprinted and we also received another companies shirts. At our expense we shipped back both. We have not received any shirts and now they are refusing to provide a refund! Do NOT place an order with this company! Add comment

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