Resolved

  • Oct 02
  • Footwear and Clothing
  • T-Shirts
  • 1
  • 1
  • 196
  • REVIEW RATING 5/5

We are having a company event the evening of 10/3/14 and paid for rush shipping to be guaranteed delivery by 10/3. I checked online status daily and was ensured 10/3 delivery. On 10/2 I still had not received a tracking number and online stated it was shipped. I was told by customer service that my order was shipped and wouldn't arrive until 10/4. I stated that we had paid rush delivery... Read more

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Resolved

  • Sep 28
  • Footwear and Clothing
  • New York, New York
  • Tshirt Order
  • 2
  • 2
  • 173
  • REVIEW RATING 5/5

I would not recommend Ooshirts.com to anyone unless you have time and money to waste. The initial service (sales people) and website gets a thumbs up. The final product: TERRIBLE and gets an F. The customer service (Monica B., Claims & Escalations Department): TERRIBLE and gets an F. Ooshirts.com - you asked me to write a review before my order arrived in exchange for $25 off my order. ... Read more

Was this review helpful? 4 0

  • Sep 27
  • Footwear and Clothing
  • Wrong Color Shirt
  • 86
  • REVIEW RATING 4/5

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice for my boss for an event. I took time out of my day to design the t-shirt. I got donations from all 23 of our employees... Then the shirts came in... Let me tell you I was beyond appalled. Nothing was centered our logo was completely botched. I am a firm believer that if you hire... Read more

Was this review helpful? 1 0

  • Sep 25
  • Footwear and Clothing
  • T Shirts Printing
  • 80
  • REVIEW RATING 4/5

I had placed an order for 100+ shirts for a benefit for my son that passed away. I was told that they would be guaranteed delivered by September 30th. As of today, Sept 25th I had not received an email to approve artwork. I have emailed the company with no response. When I called them a few days ago to check the status of my order I was told it would be rushed to the art department and I would... Read more

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  • Sep 22
  • Footwear and Clothing
  • Wooster, Ohio
  • Customized Shirts
  • 50
  • REVIEW RATING 4/5

Sounds like inexperienced, insensitive youngsters staffing the phones. Couldn't even confirm my order via email when the order was placed. Couldn't even send an email confirmation when I requested it. They don't understand that when a company orders shirts, it is for an important purpose and the ETA is often critical. Their actions show that they think this is fun and games, and that they... Read more

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  • Sep 19
  • Footwear and Clothing
  • Long Beach, California
  • Shirts
  • 71
  • REVIEW RATING 4/5

Shirts were suppose to arrive on Thursday, Sep 18, 2014 for some techs we had going into the field on Monday. I call Helpdesk and Tina told me that they had an issue in the factory so that is why the shirts were delayed. I said I needed them asap and could she overnight them and she said no. I asked for a manager and she said she did not have a supervisor or a manager, sounds like a lie to me.... Read more

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100% FULL

  • Sep 18
  • Footwear and Clothing
  • San Francisco, California
  • T-Shirts Print
  • 1
  • 1
  • 130
  • REVIEW RATING 5/5

They messed up on my print by adding an apostrophe after my company's logo on 600 shirts. Not only did it take 6 hours to get someone from Claims to finally answer the phone, but they then only offered less then 50% credit for my next order. What am I going to do with 600 unusable t-shirts? Michelle was so rude to me when she finally called me back she didn't tell me who she was or what the... Read more

Was this review helpful? 2 0

  • Sep 18
  • Footwear and Clothing
  • T-Shirt Order
  • 49
  • REVIEW RATING 3/5

I ordered shirts for my student organization on September 1st. I was guaranteed they would arrive on my doorstep on September 15th. September 15th rolled around and my shirts were still "in production." I called the company to investigate this and was told there was an issue with "one or more" of the shirts and more would have to be ordered. Apparently keeping shirts in stock at a shirt... Read more

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  • From mobile
  • Ooshirts
  • Sep 17
  • by anonymous
  • #535217

Still waiting for a call back for over a week. Spoke to several people and different story every time. Not happy with my shirts and want to get this resolved. Apparently I have to speak with Katrina but she is never available. These are for my employees and the time that I have wasted is ridiculous. Add comment

  • Sep 13
  • Footwear and Clothing
  • San Francisco, California
  • Horrible Customer Service
  • 1
  • 1
  • 108
  • REVIEW RATING 5/5

I ordered a personalized hoodie for my boyfriend's birthday and it was set to arrive on the 16th of September. I also spoke to a "Richard" and asked if they could possibly speed up the delivery process so it could arrive on the 12th (boyfriend's birthday) and he said I could pay $28 to have a "rush delivery". So I agreed to pay the extra $28. Richard then told me he would try to talk to the... Read more

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