Ooshirts Complaints and Reviews

Had an experience with Ooshirts?   Submit review ›
Ooshirts
Main address: 64 Shattuck Square #285 94704 Berkeley CA
866-660-8667, (510) 984 4679, , help@ooshirts.com
Had an experience with Ooshirts?
Submit review › Submit review ›

  • Jun 25
  • Footwear and Clothing
  • Washington, District Of Columbia
  • Custom Tshirt Printing
  • 4

I placed my order with them 10 days ago, it took almost a week to get the artwork back for approval then I had a change to the color (pretty simple fix, paint bucket function) and now 3 days later still dont have my artwork and I'm being told my delivery date has changed bc of this. The customer service person never knows whats going on and escalates you to a "Tier 2" person, what kind of idiots... Read more

Was this review helpful? 0 0

  • Jun 25
  • Footwear and Clothing
  • Denver, Colorado
  • T-Shirt Order
  • 5

We had order shirts from them before and they were good, but this last time we order a different color T-shirt and they put our order on hold because they thought our logo would not be a good contrast which is Ok. But we kept getting calls about how it was on hold and it was just a message call with a number to call. I called twice and got transferred twice just to be disconnected both times, I... Read more

Was this review helpful? 0 0

  • Jun 24
  • Footwear and Clothing
  • 8

Shirts ordered with rush shipping fee. They did not deliver on time. Asked them to deliver two dates later if possible. Kept me waiting until after the supposed delivery date to tell me they couldn't even do that. Calling customer service normally resulted in endless rings, long hold times, and being hung up on without so much as a hello. Nobody ever calls you back. If I wanted a refund on my... Read more

Was this review helpful? 1 0

  • Jun 20
  • Shopping
  • T Shirts
  • 3

I ordered shirts 2 weeks before I needed them. They set a delivery date and I didn't get them in time. I called multiple times...no answer. I then emailed the help email address and got no response. I sent a total of about 10 emails. I finally got a response AFTER my event. I did eventually get my refund but this was delays because they claimed my package refusal/returned was not returned... Read more

Was this review helpful? 0 0

  • Jun 19
  • Footwear and Clothing
  • New York City, New York
  • Horrible Customer Service
  • 11

They sent misprinted shirts. There was still time to fix it and send a replacement shipment. Buy they have been dragging out the process, asking for more pics, and offering only a monetary refund of one third of what I paid. I asked for a new shipment or full refund per email. No answer. I called, nobody who can handle it is available. I asked to talk to a supervisor. The person claimed she did... Read more

Was this review helpful? 0 0

  • Jun 18
  • Footwear and Clothing
  • Westmont, Illinois
  • Custom T Shirt
  • 13

this was my 3rd time ordering since my other 2 were so great but when I submitted my order on 06/04 I figured they would be here on time since it said by 06/18 and since I called on wed 06/11, also on 06/13, 06/16 and 06/17. All saying they would still arrive on time. Filed the complaint on ooshirts per instructions on ooshirts chat on 06/17 and when I called again, they said oh you filed a... Read more

Was this review helpful? 0 0

  • Jun 13
  • Footwear and Clothing
  • Fremont, California
  • Tshirt
  • 13

They are dishonest, insincere, and a rip-off. I ordered Men's Small. The shirt received measured 16" across front which is NOT a Men's small by any company's standards. Customer service sent a sizing chart link (not found through their home page). Even by their chart I ordered the correct size. I asked that the shirt be redone. Customer service sent a 'form-type' email regretting they could not... Read more

Was this review helpful? 0 0

  • Jun 13
  • Footwear and Clothing
  • Little Rock, Arkansas
  • T Shirts
  • 28

We are running a church camp and ordered from ooshirts. We were promised a June 12 th delivery date, the day before our kids left camp. The shirts were shipped on June 12 th and as of now we still don't have them. We are either left to pay for shipping on the kids shirts that are out of town or just send them back. Either way had we known we were not going to get them on the 12th we wouldn't have... Read more

Was this review helpful? 0 0

  • Jun 11
  • Footwear and Clothing
  • Bellevue, Washington
  • Custom Shirts
  • 15

These guys missed the deadline. The customer service reps are rude, uncaring and extremely hard to get a hold of. I spent 15 minutes on hold just to be transferred to voice mail over and over. Email sometimes works sometimes they ignore it. They had 3 weeks to complete this order and they missed the deadline date which made the shirts worthless. The excuse was the shirts came in defective. ... Read more

Was this review helpful? 0 0

  • Jun 09
  • Footwear and Clothing
  • Houston, Texas
  • Horrible Customer Service
  • 14

This was our fourth or fifth order. We ordered 2-color, approved artwork for 2-color and paid for 2-color. We received one-color. This does not meet with our logo/brand conformity. We can not use these shirts. After two weeks there has been NO RESOLUTION. Offered $98 credit on next, as if there would be a next order. Why should we have to pay for their mistake. Unbelievable. Customer Service reps... Read more

Was this review helpful? 0 0
 
×
You are reading about Ooshirts.
Filing a new complaint about
×