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1.8
  • Customers like
    • Website4
    • One agent was helpful3
    • Selection and price2
  • Customers don't like
    • Lack of customer service19
    • Lack of response14
    • Poor shipping13

  • Jul 16
  • Footwear and Clothing
  • Lansdowne, Pennsylvania
  • Ooshirts Custom Shirt
  • 33
  • REVIEW RATING 4/5

Shirts were ordered on 7.1.15 and delivery promised by 7.15.15. Shirts did not arrive. Customer service was contacted and we were told shirts could not arrive until 7.22.15,( due to a problem w/production) 3 days after our event. As the customer, we should have been notified prior to 7.15 that there was a problem. We offered to pick shirts up , we offered to pay for overnight shipping, we... Read more

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  • Jul 15
  • Footwear and Clothing
  • Panama City, Florida
  • Ooshirts Custom Shirt
  • 19
  • REVIEW RATING 4/5

Complete ***! They will not even answer your calls , chats or emails. They will take your money and it al goes to ***. Don't know how they continue to sell. Shipment dates are always wrong and late. If you like honesty then ooshirts you will hate. Customer service oh by the way They Ain't ! Got None! You will experience the same thing If you create. You *** your time and money away. Hope you... Read more

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  • Jul 14
  • Footwear and Clothing
  • Allen, Texas
  • Ooshirts Custom Shirt
  • 29
  • REVIEW RATING 3/5

I ordered 14 shirts from ooshirts and the shirt were average quality. Nothing exceptional but we're more than satisfactory. I ordered a second order six shirts with the same t shirt design. The six shirts design was faded and looked drastically different than the first batch. And by drastically different I mean drastically worse. I complained and ooshirts said it was because a different print... Read more

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  • Jul 14
  • Footwear and Clothing
  • Port Saint Joe, Florida
  • Ooshirts Custom Shirt
  • 2
  • 2
  • 24
  • REVIEW RATING 4/5

You can forget the delivery date and you can forget reaching anybody from customer service unless you are able to continue calling back to back for days. then if you do finally get someone by phone you will be on hold for a hour again. Then only to find out she didn't know the problem . so then like your delivery date you get another NO GOOD PROMISE! Then if you are lucky enough to get your... Read more

Was this review helpful? 1 0

  • Jul 12
  • Footwear and Clothing
  • Clearwater, Florida
  • Ooshirts Custom Shirt
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

I made two custom orders total about $1,000. Paid 25% more for rush completion and shipping. They missed the dates. Never answered their phones. Didn't show up on chat, responded to only 3 of my 15 or so emails. Sent me an email saying they'd refund my orders. Refunded 1 and proceeded to send out the other order a week after my fundraiser had ended. I currently have a claim against them. They are... Read more

Was this review helpful? 2 0

  • Jul 10
  • Online Shopping
  • Glenside, Pennsylvania
  • Ooshirts Custom Shirt
  • 28
  • REVIEW RATING 3/5

We ordered TShirts for our upcoming event. We called to discuss the need for visual proofs since none were provided. They never sent the proofs, orders were not approved. We tried multiple times to reach this company. 99% of the time you are on hold and 'in line'.. average wait time 45 min.. with most going to voice mail where you leave detailed messages. NO ONE calls u back. NO ONE emails you... Read more

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  • Jul 08
  • Online Shopping
  • Berkeley, California
  • Ooshirts Custom Shirt
  • 49
  • REVIEW RATING 4/5

I put in an order for 100+ shirts in May for delivery by May 30, 2015. I even paid extra for a rush delivery to ensure that I got the shirts in time. However, the shirts did not come and they refused to cancel my order and give me a refund. When I got an automated response that my shirts were going to be delayed past the promised delivery date, I could not get in touch with them. Their phone line... Read more

Was this review helpful? 1 0

  • Jul 07
  • Online Shopping
  • Grayslake, Illinois
  • Ooshirts Custom Shirt
  • 68
  • REVIEW RATING 4/5

I placed an order may 25th they told me I was supposed to receive my shirts June 9th it is now July 7th and still no shirts. I tried calling them for the past 3 weeks for the first week there phone was not accepting calls due to the high amount of calls they have been receiving. I finally got a hold of someone and they told me it would be off the printing press in 8 hours. And I waited still... Read more

Was this review helpful? 1 0

  • Jul 07
  • Footwear and Clothing
  • Brookshire, Texas
  • 19
  • REVIEW RATING 4/5

Absolutely horrible Customer Service. My order was slow to produce and got lost in shipment. Ooshirts did very little to track and find package. I was told to track it and make contact with post office to find the lost package. They are the seller and shipper - the responsibility to find the package should be their burden. I spent considerable time on the phone with USPS and automated... Read more

Was this review helpful? 0 0

  • Jul 07
  • Footwear and Clothing
  • Clear Lake, Iowa
  • Shirt
  • 39
  • REVIEW RATING 4/5

My experience with ooshirts has been anything but pleasant. I was planning on ordering a large number of shirts for my organization and ordered a test version of each design (4 designs) just to see how they would look, all slated for delivery ~3 weeks after ordering. The delivery date came and went, with no shirts. I contacted the company to see when they would be delivered, and after another... Read more

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