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1.7 Based on 206 reviews
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  • Customers like
    • Website 8
    • Design abilties 5
    • Price 5
  • Customers don't like
    • Lack of customer service 27
    • Lack of response 21
    • Customer service 19
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I ordered shirts for a large family event. The shirts arrived a week late so it was completely useless for the intended purpose. I also paid for a rush delivery which "garunteed" delivery before the event. A 1/3 of the shirts were missing and 1/2 of the ones that were sent were the wrong size. Customer service is a joke with this company. The phone line rings for at least 20 minutes and a recording states it will be 40 minutes in the que. As of... Read more

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This is the worst company I every worked with. The poor with customer service. I'm on hold for two hours and get no help. I have been patient with this company but they take your money with express shipment and the orders are always push to hold. So they pushed back extra days and sent late for shipment. Absolutely the worst company. Will never work with them again. I advise you you to do the same. Not worth your money or the time to invest. Read more

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Ordered TShirts and paid extra for delivery today. Going on Family Vacation and all family were getting their own TShirts. We leave July 1st and chat person on website says they are not even to print yet and they hope I would have them July 5th. We will be gone!!!! Spent over an hour and a half on hold this morning, response from claims is nothing can be done until order is printed, then spent another 45 minutes on the phone only to have... Read more

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This company is complete garbage. I ordered shirts a month earlier than I needed them and they arrived with the logo off center and stretched. When I told them about the quality they offered to remake them..... One day past the date of the event I told them I need them by. When I explained why I needed the shirts a day earlier, the *** Jasmine in "customer service", asked me if I wanted a refund. So basically my shirts are completely screwed... Read more

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  • From mobile
  • Jun 24
  • #871504

I placed an order a couple weeks ago and recieved a confirmation number with all the wrong quantities. I've been trying for over a week to contact customer service to correct the quantities and get the shirt on time. Very disappointed in lack of customer service and concerned I won't get the shirts in time/at all.

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OOshirts has the worst customer service ever...Run far away from this company. I rush ordered t-shirts to be delivered by a certain day and they were not delivered. I called to see why and OOshirts said, "We were out of stock the type of t-shirt you ordered". I had spoke to customer service the day before my order was to ship and they assured me I would receive my order. They even sent me an email stating that the shirts would arrive on time.... Read more

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I ordered 20 shirts for a women's conference. I ordered them on a Friday, needing them the following Friday, made it a rush order. The woman assured me they would arrive in time for the conference. On Weds. I get a call to approve the order. I said as long as I will get the shirts by Friday with the rush delivery, she said "yes, by Friday." so I approved the preview. She came back on the phone and said that she now saw that they would arrive... Read more

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DO NOT order from this site. Placed an order on May 30 and was given a gaurenteed delivery date of June 15. When the shirts didn't arrive I called the company and they responded "oops we forgot to print them." They then refused to do anything about their mistake, ie Print the shirts and overnight them to me. I need them June 17 for my family reunion. Now we will be having our first family reunion EVER without any shirts. I have ordered from this... Read more

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  • From mobile
  • Jun 13
  • #864924

Don't order from this place. They don't have customer service skills nor do they wish to make the customer happy.

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This is a terrible service overall. They missed the deadline despite me paying a rush charge. The reps don't know anything about the actual printing process and hung up on me because they didn't know how ot answer my questions. I had to dispute the order charge because ooshirts never followed up on the refund claim they told me to make on their website after missing the deadline. They also can't cancel an order after it is placed even though... Read more

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