Ooshirts Complaints and Reviews

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Ooshirts
Main address: 64 Shattuck Square #285 94704 Berkeley CA
866-660-8667, (510) 984 4679, , help@ooshirts.com
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  • Sep 22
  • Footwear and Clothing
  • Wooster, Ohio
  • Customized Shirts
  • 47

Sounds like inexperienced, insensitive youngsters staffing the phones. Couldn't even confirm my order via email when the order was placed. Couldn't even send an email confirmation when I requested it. They don't understand that when a company orders shirts, it is for an important purpose and the ETA is often critical. Their actions show that they think this is fun and games, and that they... Read more

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  • Sep 19
  • Footwear and Clothing
  • Long Beach, California
  • Undelivered Shirts
  • 63

Shirts were suppose to arrive on Thursday, Sep 18, 2014 for some techs we had going into the field on Monday. I call Helpdesk and Tina told me that they had an issue in the factory so that is why the shirts were delayed. I said I needed them asap and could she overnight them and she said no. I asked for a manager and she said she did not have a supervisor or a manager, sounds like a lie to me.... Read more

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100% FULL      

  • Sep 18
  • Footwear and Clothing
  • San Francisco, California
  • T-Shirts Print
  • 1
  • 1
  • 110

They messed up on my print by adding an apostrophe after my company's logo on 600 shirts. Not only did it take 6 hours to get someone from Claims to finally answer the phone, but they then only offered less then 50% credit for my next order. What am I going to do with 600 unusable t-shirts? Michelle was so rude to me when she finally called me back she didn't tell me who she was or what the... Read more

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  • Sep 18
  • Footwear and Clothing
  • T-Shirt Order
  • 44

I ordered shirts for my student organization on September 1st. I was guaranteed they would arrive on my doorstep on September 15th. September 15th rolled around and my shirts were still "in production." I called the company to investigate this and was told there was an issue with "one or more" of the shirts and more would have to be ordered. Apparently keeping shirts in stock at a shirt... Read more

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  • From mobile
  • Ooshirts
  • Sep 17
  • by anonymous
  • #535217

Still waiting for a call back for over a week. Spoke to several people and different story every time. Not happy with my shirts and want to get this resolved. Apparently I have to speak with Katrina but she is never available. These are for my employees and the time that I have wasted is ridiculous. Add comment

     

  • Sep 13
  • Footwear and Clothing
  • San Francisco, California
  • Horrible Customer Service
  • 1
  • 1
  • 101

I ordered a personalized hoodie for my boyfriend's birthday and it was set to arrive on the 16th of September. I also spoke to a "Richard" and asked if they could possibly speed up the delivery process so it could arrive on the 12th (boyfriend's birthday) and he said I could pay $28 to have a "rush delivery". So I agreed to pay the extra $28. Richard then told me he would try to talk to the... Read more

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  • Sep 11
  • Footwear and Clothing
  • Whittier, California
  • Poor Customer Service
  • 1
  • 1
  • 33

According to them had a bad address which wasn't true..went online and spoke to "Richard" to give a good address and he didn't even process the new address. I then e-mailed them to follow up and got a reply. "Rachel" seemed as clueless when I gave her this info. The USPS tracking number had the package going one place and she said it was at their office. I still don't understand how that... Read more

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  • Sep 11
  • Products
  • Florida, United States
  • T Shirts Printing
  • 21

When attempting to correct an issue with DAMAGED MERCHANDISE (SHIRTS HAD HOLES IN THEM) I was refused a replacement product when I already had 15 other items that were supposed to be TEAM UNIFORMS. The "customer service" representative was extremely condescending, refused to let me speak with management, or to help correct my issue. When attempting to re-create and re-order my product through the... Read more

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  • Aug 26
  • Footwear and Clothing
  • Poor Customer Service
  • 1
  • 1
  • 159

I browse this company's facebook page and other testimonials and all seemed great! ha! its because they DELETE the negative ones almost immediately!! we placed a $400+ order on august 5th, guaranteed shipping date was the 19th. they were super quick to email me w/ "approving the image" and "oh wait, we need to charge you more money" emails...but anything after that, ive heard NOTHING. my... Read more

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  • Aug 22
  • Footwear and Clothing
  • Poor Business Practices
  • 76

Extraordinarily poor business practices and atrocious customer service. Cheap shirts, sure -- but you get what you pay for. Unless, as in my case, you don't get anything at all. After confirming that our artwork was fine, they tried on three separate occasions to print it, and it failed every time. And was I notified? No. On the day before my delivery date (for which I had paid dearly - rush... Read more

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