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1.7 Based on 219 reviews
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  • Customers like
    • Website 8
    • Design abilties 6
    • Price 6
  • Customers don't like
    • Lack of customer service 27
    • Lack of response 22
    • Poor shipping 19
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I was super excited to come across their company as they GUARANTEE a given date. I am a cheer coach for a high school and we do a yearly fundraiser with the elementary schools in our town. I ordered 87 shirts and was told they would be delivered on the 27th of September due to paying 110 dollars just for shipping. So as I proceed to call this morning because i have not received my shirts, I first of all waited on hold for over 20 minutes, then... Read more

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This company is a complete joke, DO NOT USE THEM!!! Save yourself the hassle, and go with a more reputable company. Their customer service is horrible. No one picks up the phone, tried calling numerous times on numerous days, spent 38 minutes waiting for someone to answer me on "Online Chat", and they pick and choose what emails they want to answer. I have spent hundreds of dollars on shirts through them. I had an order with 1 yes 1 shirt, l... Read more

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I placed a time sensitive order, received an email stating the order was flagged for possible fraud. Tried calling during business hours, no answer. Tired online chat function, nobody available. Sent email got a response stating someone would call. Next day tried online chat, was told someone would call but their phone system was down. I cancelled my order and went with customink, their process is seamless and pricing turned out more... Read more

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I ordered my shirt on the 1st and it is now the 19th. My shirt was supposed to arrive on the 15th (which by the way to wait for One shirt for that long is utterly ridiculous) and it still has yet to come. I've tried to call several times but to no avail. Ive tried the live chat but that doesn't seem to work. At what point does one ask for their money back because honestly this has been one of the worst experiences I've had with a printing place.... Read more

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This "business" is a disgrace. I made the mistake of quickly ordering shirts without looking into the company. I paid extra to have the shirts arrive by a certain date as they were intended to be used one time for a very specific purpose. That date came and passed. Shirts did not arrive. When I contacted them, they provided me with two fake USPS tracking numbers and refuse to do anything to resolve the matter until I receive the order, which,... Read more

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I had ordered from ooshirts before and had a professional experience. Recently I placed an order for t-shirts for my football team. I am a coach and got the team excited about creating a culture and the team was told that they would be receiving tshirts prior to the start of the season. When I placed the order I was asked if I would like to pay 25% extra to receive the order by a specific date. I utilized this option as I wanted to ensure that... Read more

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Ooshirt recommends communication via telephone, email or CHAT. Per their instructions, we telephoned and if available, would leave a voice messages and we tried communicating via email. When we did receive a telephone call back, it was not a live person, but an automated recording directing us to their website! We then tried the chat (per voice recording direction) and waited 15 minutes with no response! This was the final attempt that prompted... Read more

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This place assured delivery by August 22. On August 30 there is still no response to multiple inquiries via phone, text message, email, Skype, facebook posting, etc. I was never warned of delay. I keep recieving same message on tracking page stating " it's on its way to being printed." Too late. Delivery was promised by August 22, we had an event on Augst 26, and now it is August 30. No response to emails. I have requested refund. No response.... Read more

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My order was supposed to arrive Friday. It didn't! Now, there is no phone support available, nobody answering the "Chat" feature on their website, and nobody responding to FB messages. They promised there would be no problems or delays. I have used them in the past and got excellent results. But, this just isn't right. Searching the internet, I see now that they apparently have really gone downhill as of late. I should have looked before I made... Read more

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Ordered nearly $1K worth of tshirts. I couldn't combine the orders. Each order had to be separated. They wouldn't budge despite how much I spent. Has an automated script to confirm orders. Some of the links didn't work on the smart phone. Only works from my laptop. I confirmed them, and the simple one color ordered were delivered. However, the full color ordered were not. Still waiting and left voice mail and numerous emails. When I ordered,... Read more

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