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Ooshirts promised me delivery on 34 tshirts, $600 worth of merchandise, by Dec 9. It is now Dec 17, and still no shirts, no tracking number, no response to calls or emails, an unable to file a claim.

Related: Ooshirts - Terrible customer service

I needed them in time for a holiday party (it even says Dec 17 on the shirt). When I reached out via facebook, they finally responded telling me that half the order is still in production and the artwork is still being prepared for the other half. I submitted the artwork on Nov 13 and Nov 23. How is that possible?

They don't allow reviews on facebook and they filter comments on their facebook. That's why you don't see any negative reviews there. When I tried to file a claim on their website, I was denied. I got an error message saying I already have an open claim, even though I never filed one.

They have terrible customer service and I wish I had never used them.

Review about: Ooshirts Custom T-Shirt.

I liked: Website.

I didn't like: That the item didnt arrive, That they arent accepting calls because of high volume, That they charged me but didnt deliver product, No refund, Scam.

Review #753283 is a subjective opinion of a user.

1.4
Delivery Service
Customer service
Product or Service Quality
Website
Discounts and Special Offers
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Value for money
Warranty
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Ooshirts T-shirt
Reason of Review / Monetary Loss Poor customer service and problems with delivery / $591
Preferred solution Full refund

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Anonymous
Nicholasville, Kentucky, United States #1081098

I am also waiting on shirts I needed for gifts on 12/18 that should have been sent by 12/14.Still not here.

They won't answer your calls or emails and won't provide a tracking number.This company is the worst!

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