Ooshirts promised me delivery on 34 tshirts, $600 worth of merchandise, by Dec 9. It is now Dec 17, and still no shirts, no tracking number, no response to calls or emails, an unable to file a claim.
I needed them in time for a holiday party (it even says Dec 17 on the shirt). When I reached out via facebook, they finally responded telling me that half the order is still in production and the artwork is still being prepared for the other half. I submitted the artwork on Nov 13 and Nov 23. How is that possible?
They don't allow reviews on facebook and they filter comments on their facebook. That's why you don't see any negative reviews there. When I tried to file a claim on their website, I was denied. I got an error message saying I already have an open claim, even though I never filed one.
They have terrible customer service and I wish I had never used them.
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Value for money|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- That the item didnt arrive
- That they arent accepting calls because of high volume
- That they charged me but didnt deliver product
- No refund
- Reason of review:
- Poor customer service and problems with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Ooshirts Custom T-Shirt
- Review category
- Footwear and Clothing
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