Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

My bad for not reviewing this company a little before spending time designing, ordering, and now trying to work through their errors. I did not receive what was designed, proofed, or ordered.

And when I was finally responded to (only via email will you reach someone), was I offered a $11.00 discount for not doing the job or another full reprint. Now a month into this debacle, I've received my reprint and I'm disappointed to say is a complete fail the 2nd time too. Not only was whole the back design not printed a second time, (as ordered, designed, and proofed) but now I have also received the incorrect brand and type of sweatshirt. When I reach out to the same person I've been dealing - which I included dates, attached previous correspondence, job #s, and even pictures - I was asked for all this information.

They obviously just cut & pasted their form response and did not read my email.

Does anyone human work there or is everything autobotted? Regardless, at the expense of my 15 years and her friend's birthday gift, this was a reminder to research who you're doing business with.

Product or Service Mentioned: Ooshirts Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $71.

Preferred solution: Full refund.

I didn't like: Bad business practice, Could not speak with a supervisor, Failure to deliver order, Stole my money, Quality was not high but you get what you pay for.

Company wrote 0 private or public responses to the review from Sep 26, 2017.
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