I placed an order last week for a rush production.The order was for only 4 shirts.
I paid an additional 25% just to guarantee that the shirts would be here today. Yesterday, I checked on the status of my order, and was disappointed to find that my artwork had not even been reviewed yet (the first step in the process). I called customer service, was sent to voicemail 3 times, and finally was able to get someone to call me back. They said that they don't have any control over the timeline, and would send a message to their artist to tell him to rush this through.
They informed me that as long as the artist can get on the order, they MIGHT be able to get me the shirts by tomorrow. (Again, they were ordered to be here today). Today, I once again checked on the status of the order, there once again was no movement, I once again called customer service, once again was sent to a voice mailbox, once again left a message, only this time nobody returned by call.
At close of business today (the day the shirts were due to me) the process has still not begun, I am still unable to reach anyone in customer service, and now have no product.
This was one of the worst experiences I have EVER had with a company, and will ensure that no one that I know ever uses OOShirts again.Furthermore, if getting a product that you paid for (forget about quality, I can't even speak to that) is important to you, if timeline is important to you, or if good customer service is important to you, I highly recommend that you take your business elsewhere.
Review about: Ooshirts Shirt.
Monetary Loss: $98.