Product: Ooshirts Customer Care Clear all filters (23 of 23 reviews match)
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My bad for not reviewing this company a little before spending time designing, ordering, and now trying to work through their errors.I did not receive what was designed, proofed, or ordered. And when I was finally responded to (only via email will you reach someone),...
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1.8
Product
Ooshirts Customer Care
I didn't like
  • Stole my money
  • Bad business practice
  • Could not speak with a supervisor
#1106718
I ordered shirts that cost over 690.00 The next day I thought about the print I was concerned that the letters were not going to be large enough.I emailed and tried to call and cancel the order less than 20 hours and I finally received an answer that if I canceled the...
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Product
Ooshirts Customer Care
#1089238
Ooshirts - Overcharged
Ooshirts - Overcharged
I am starting to get very angry with your guyses customer service I've asked you several times to get ahold of me you guys double charge me and I have yet to hear back from you I will blast it for everyone to read if I have to do. and I will also take action with my...
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Product
Ooshirts Customer Care
#1044940

Ooshirts Customer Care Review

#972761
1.0
Details
Awful!! You cannot get thru to them over the phone, they do not respond to emails, the online click to chat reps are rude... The design I created was not able to be done only after they took my money.. it advertised sleeve printing and said they couldn't. Not sure how this company is still in business.. what a waste..
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Ooshirts Customer Care Review

#871504
2.0
Details
I placed an order a couple weeks ago and recieved a confirmation number with all the wrong quantities. I've been trying for over a week to contact customer service to correct the quantities and get the shirt on time. Very disappointed in lack of customer service and concerned I won't get the shirts in time/at all.
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Ooshirts Customer Care Review

#864924
1.0
Details
Don't order from this place. They don't have customer service skills nor do they wish to make the customer happy.
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Ooshirts Customer Care Review

#834534
1.2
Details
Absolutely horrible. I have been trying to contact them for 3 days concering their screw up to get my things i PAID for already produced. Starting a dispute with my credit card company. 80 minutes hold time on the phone. Never responds to emails. Take your money elseware, what a joke and scam.
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Except for all the review out there, I see now is 1-star reviews for ooshirts. You used to be a dependable company but this lack of leadership, customer support management is astounding. I speak to whoever reads this, I myself pride good customer service, its the...
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Anonymous
Anonymous

I am so nervous. I placed an order last week, and paid for rush delivery. Needless to say, my order is supposed to be here tomorrow and it has yet to ship. I am stuck because...

2.7
Lawrence, Indiana
Product
Ooshirts Customer Care
#1023276
I placed an order about 10 days ago and ever since, I kept receiving automated phone calls and emails because there was an issue with my order.But when I emailed back or tried to reach them on phone, i wasn't able to get through for the past 10 days! and I tried every...
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2.3
Product
Ooshirts Customer Care
I didn't like
  • Customer service
  • Poor service
#1000927

If my review is not convincing enough, then just read the reviews from the employees of the call center (google search: ooshirts call center indiannapolis and it's the first link). Terrible company and what's worse is that according to other reviews online, when my...
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Product
Ooshirts Customer Care
#973334
Ooshirt recommends communication via telephone, email or CHAT.Per their instructions, we telephoned and if available, would leave a voice messages and we tried communicating via email. When we did receive a telephone call back, it was not a live person, but an...
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ooShirtsRep
ooShirtsRep
Ooshirts Verified Representative

Hi I am sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at ooShirts. Please pr...

Julian, California
Product
Ooshirts Customer Care
#911397
Ooshirts has been a headache from the very beginning. They tell you to call them for help, but then the operator says they don't have phone support. When their servers are down, which is ALL THE TIME, they cancel your order without you knowing and then they ask you to...
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ooShirtsRep
ooShirtsRep
Ooshirts Verified Representative

Hi I am sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at ooShirts. Please pr...

1.2
Product
Ooshirts Customer Care
I didn't like
  • Lack of response
#897389
Unprofessional is this place the phone number always says there is no one there i left several phone messages ive went to there so called live chat 100 tomes it stayes they are away from office and im unable to leave a message. There site says they will contact you in 24 hours which is a joke ha ha they dont. Lets put this unprofessional ooshirts...
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ooShirtsRep
ooShirtsRep
Ooshirts Verified Representative

Hi I am sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at ooShirts. Please pr...

Product
Ooshirts Customer Care
#896875
Ordered TShirts and paid extra for delivery today.Going on Family Vacation and all family were getting their own TShirts. We leave July 1st and chat person on website says they are not even to print yet and they hope I would have them July 5th. We will be gone!!!!...
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ooShirtsRep
ooShirtsRep
Ooshirts Verified Representative

Hi I am sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at ooShirts. Please pr...

1.0
Product
Ooshirts Customer Care
I didn't like
  • Delivery not on time
  • Late delivery
  • Delivery date was wrong
#872912