I placed an order about 10 days ago and ever since, I kept receiving automated phone calls and emails because there was an issue with my order. But when I emailed back or tried to reach them on phone, i wasn't able to get through for the past 10 days!
and I tried every day! They also have a chat system on their website - BUT they were NEVER online there. The message would say, "We are out of office right now.
Our business hours are 9:00am to 5:00pm" - I tried it multiple times during the day using their chat service - no one ever seems to use it. They don't pick up customer service calls - i was once on hold for 2 hours and 30 minutes!
Product or Service Mentioned: Ooshirts Customer Care.
Reason of review: Poor customer service.
I didn't like: Customer service, Poor service.