Paco Bgm
map-marker Indianapolis, Indiana

Highly recommended.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Awesome designs, superior quality items and very reasonable prices. Shipping was on time as well. Top company. Highly recommended.
View full review

User's recommendation: 100%

Chadd Yjq
map-marker Melbourne, Florida

I used ooshirts several times without any issue.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I used ooshirts several times without any issue. Easy designing, great clipart collection and really nice fonts. Also, unbeatable prices, swift shipping and excellent product quality. They deserve a 5 star rating.
View full review
Anonymous
map-marker Staten Island, New York

Wonderful company, they never let you down with their professionalism.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wonderful company, they never let you down with their professionalism. Their quality of work, fabric, color selection and delivery time, are all incredible.
View full review
Gabriel E Bpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not buy anything from these scoundrels!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company is a POS. DO NOT EVEN THINK ABOUT ORDERING FROM THEM.

You will regret it. They lied to me about my rush order and did not bother to tell me there was a problem. I found out by inquiring where my order was on the day it was to be delivered. STAY AWAY FROM THESE MISCREANTS.

This company is a POS.

DO NOT EVEN THINK ABOUT ORDERING FROM THEM. You will regret it. They lied to me about my rush order and did not bother to tell me there was a problem. I found out by inquiring where my order was on the day it was to be delivered.

STAY AWAY FROM THESE MISCREANTS.STAY AWAY FROM THESE PEOPLE. SCOUNDRELS AND THIEVES.

View full review
Cons:
  • Never received product
  • This company sucks
  • Lack of delivery
Anonymous
map-marker Cerritos, California

Do not fulfill orders they charge for

Ooshirts charged me $675 for an order on 5/3 and have not yet fulfilled the order. I have sent them multiple emails & they do not reply. Its so unfortunate to see them doing this to other companies.
View full review
Robert S Kyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Communication and Complete lack of Empathy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I found their site via internet search. I liked the tool, shirt was for my son turning 21. Plenty of time for normal processing and standard delivery. Order placed early Sept 4th. Design tool allowed plenty of flexibility, allowed me to add some text on the sleeve with no warning from the tool. It also wasn't clear to me what I should choose for color options. Although my printing was all black on gray shirt, there was a small graphic with a bit of color. I chose "full color" and that I think is what led to the +$50 price. They didn't bother to offer any feedback that might save me money, even though I requested design review. At 9:31AM same day I received a message warning me of an issue with the design, but they used an acronym in the message I didn't understand. I replied instantly - 9:34AM - asking them to clarify the issue. - No response. I sent 3 more messages the same day and following day. No response until Sept 8th, where they explained the problem more clearly, and advised me the delivery date would now be the day AFTER I needed it. I replied that my date wasn't flexible, and due to their slow response it would be a nice customer gesture to change to expedited processing so they could meet my original date. I also said if they weren't will to do that, to cancel my order. Their response did not acknowledge anything, they simply cancelled the order and refunded my charge. Too bad for them, it gets them this bad review in exchange. I'm sure my $50 order will not impact their revenue, but if a dozen others opt for a different provider, maybe they could learn something about customer service. Personally I've spent 30+ years in Customer Service and CS Leadership. This was very poor customer service. Something they purportedly pride themselves on if you check their "About us" page. 1. We get it right the first time. We take your deadlines very seriously. "2. We value frequent and open communication. Communication at every step of the way. Not so much, I think.
View full review
Pros:
  • Versatile design tool on web
Cons:
  • Customer service response time
  • Complete lack of empathy
  • No cost saving suggestion if they sense an over-spend

Preferred solution: Let the company propose a solution

User's recommendation: If communication after sale and deadline matters to you, shop elsewhere.

Sydney B Shc

HORRID experience.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WORST and deceiving retailer I have experienced in years. Son ordered three custom shirts. Did not arrive or printed in 5 weeks and he canceled the order. Was informed credited $. Then shirts came and he emailed that way past deadline. Offered to reimburse 50% IF we removed dispute with credit company. Naively did that and then was past dispute period. Even though in writing about the partial refund, then received canned email that son had not responded (when he had) and no dispute would be honored. NEVER order! Credit company is reporting them for fraud and graciously honored dispute. Do NOT subject yourself to fraud and misrepresentation.
View full review
Loss:
$71
Cons:
  • No call from supervisor does not meet deadlines
  • Customer service is awful

Preferred solution: Let the company propose a solution

User's recommendation: Stay away

Crystal M Bwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Huge delay, no communication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
When ordered on May 15, they said my order would be at my doorstep on June 5th. Contacted the company on June 8 because they still were not here. June 9th, finally got a reply that it was caught up in production longer than expected and the new estimated date was June 26! NO update to my order status or any notification it was delayed. It would have been nice to know it wasn't going to meet my deadline about 2 weeks ago so I could find someone else! Now Im struggling to find someone else to do the shirts in time! Now I can't get a response about a refund after 3 emails! Never again will I deal with this company!
View full review
Loss:
$149
Pros:
  • Designing the shirt
Cons:
  • No contact or response from them when order not sent
  • This company sucks
  • Lack of delivery

Preferred solution: Full refund

User's recommendation: Don't do it!

Missy K Ird
map-marker Frisco, Texas

Missing part of order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Message says wait for next avail rep, then pause and says call during business hours. Well Its middle of day...
View full review
Loss:
$30

Preferred solution: Deliver product or service ordered

Mike V Nyp

Late shipment

I spent 853 dollars on 100 shirts. They were supposed to be here on the 22
View full review
Loss:
$853

Preferred solution: Full refund

Anonymous

Horrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I placed an order mid April & was told Id receive my package no later than May 7. I never got a tracking number, not an update or email saying they were being sent out. No type of communication; dont reply to emails, never pick up the phone (Im on hold as Im typing this for 30 minutes). I would not recommend & I will NEVER buy from them again.
View full review
Dk Gfz

WORST QUALITY EVER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Worst company! Scammers, do not trust them! The print comes out nothing like what you submit. I even paid an extra $70 to make sure they would print correctly (they messaged me and offered a "higher quality" printing option) only to be shipped a bunch of garbage (white dots instead of words, completely missing sections, missing garments, wrong sizes... Etc!) Not only that but they were 2 MONTHS LATE!!! When I contacted customer service they said "this is the industry standard" BULL! I've had this design printed by other people before (and OOshirts too, which came out great the first time!) They are so up and down and unreliable, some stuff comes out ok and then you order the SAME THING again and it's complete garbage. Don't trust them!!!
View full review
Loss:
$600
Cons:
  • Lengthy claims process
  • Did not receive product by guaranteeddeliver date
  • Faulty garments
Reason of review:
Damaged or defective

Preferred solution: Full refund

shun w

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not buy from this comapany they are cheap but terrible...They donot honor their timeline when they say they are going to deliver tshirts to you.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Awful...Awful...Awful... This is an awful company to do business with... I placed an order 8/30 even called to make sure the order would be complete and delivered by 8/8 for a family reunion on Saturday 12pm. I gave you all of this information paid the extra money for shipping and rushed. I called 5 times from 8/30 to 8/5 and was told yes we are on schedule no problems. I went with you because you had the best prices. 40 shirts 661.00 dollars... I check in on 8/8 and then I am told oh sorry won’t be there on the 8/8 or the 8/9. No one called me or informed me ahead of time. Now I am paying 1200 dollars for a rushed order through custom ink to get the shirts by 8/10 at 930 in Maryland... This organization screwed me and now I am paying double. If you could not file the order I could have went with another company and save 400 dollars. Now I cancelled my order and expect 100% of my 661.00 dollars back. I am very disappointed in how you treat your customers and will never use this organization again. You are truly not customer oriented. I asked for a supervisor to call me back no one bothered to show any kind of consideration, remorse or accountability.... Do not do business with this company...pay the extra money and use a company in your area or one that will honor what they say and agree too. Mr. Washington Delaware
View full review
Loss:
$661
Pros:
  • Customer service wanted to help price shipping rushed price
Cons:
  • No call from supervisor does not meet deadlines
Reason of review:
Problem with delivery

Preferred solution: I want the full refuned and the shirts free of charge or and additional 300 to off set the 1200 I now had to pay custom ink to still get the family reunion tshirts by saturday. I went from paying 661.00 to 1261.00. I can provide a receipt./

Corina F Nlf

Bad Customer Service!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They misprinted my t-shirt order (although the proof was correct). I didn't notice until they were handed out to all the kids. Now they insist on a picture of each t-shirt so they can find a resolution. Because I was only to provide a pic of one of the t-shirts (the one I kept for my child), they're only willing to credit $26 towards a future order! As if I were ever to order with them again. Keep away from this company! I've been printing t-shirts for my business for 12 years, never had issue, went with Ooshirts for the first time (to save a few bucks), but oh boy, do I regret it!
View full review
Loss:
$525
Pros:
  • Less expensive than others
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

These folks suck!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ooshirts - These folks suck!!

I ordered a t-shirt and ended up getting it NOT to the specs of the graphic I sent. Black lettering on a white tee and there were spots where the black didn't sit and white came through the lettering.

You can see one example in the photo, there's a couple like this. I asked about it and they didn't at all offer to fix it and instead offered a percentage off a future order. I said they could either take it back and re-do it or end up crediting my card back for half of the order ($10). They refused and stuck to their offer of giving a percentage off a future order, also known as still making money off a customer and trying pathetically to keep one.

So not only did I get a product that didn't look as good as the graphic I sent, they refused to re-do it when they failed and offered me a ridiculous solution. Never use these folks, I won't be again.

View full review
Loss:
$10
Reason of review:
Damaged or defective

Preferred solution: Price reduction

Viv O

Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I placed an order for a t-shirt which I never received. The order was replaced without any difficulty, but that hasn't been received. When I try to communicate, I am unable to get a person to deal with my problem. I.e. to refund the payment. This has been ongoing now for 5 months.
View full review
Loss:
$31
Cons:
  • Did not receive the product
Reason of review:
Problem with delivery

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article