Ooshirts Reviews and Complaints
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4
ISSUES RESOLVED
69
COMPANY RESPONSES
560
TOTAL REVIEWS
$110K
CLAIMED LOSSES
$475
AVG LOSS
48.1K
PAGE VIEWS
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Customers don't like
- Customer service
- Lack of response
- Lack of customer service
Customers like
- Website
- Design abilties
- Price
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Ooshirts - Cancel large order
When i was trying to launch my clothing line they put 300.00 order on hold because of fraud concerns. Ok i understood but when i contacted them to confirm order was valid they didnt respond for days and as a result i ended up canceling because no was getting in touch with me.
Ooshirts - If you must order, order via Paypal.
Horrible customer service. Nothing but the same email over and over and over again promising that the order was in the works. Wouldn't cancel my order saying that I had 2 hours to do so after my original order. Finally got fed up with no information and was able to have Paypal refund my money. Lesson learned: check out companies before ordering online.
Product
Ooshirts - Another failure, just before Christmas
Ordered shirt in November. Design proofs received and approved. Shirt arrived nothing like the proof front design. They admitted their "production error" and apparently will send replacement but not in time for holidays. Will never use this company again. Sizing of shirt not comparable to size chart provided on website (actual much smaller) and cheap plastic effect slap-on design on a thin Chinese shirt, not sweatshirt as described. Total waste of money. Go to Zazzle for better quality if you don't mind the wait. Lesson learned. Hope you don't have to.
Product
Horrible. I ordered properly and with the help of their online customer service. I even paid 25% extra for a rush order. A day later they responded with the typical “there is an issue with your order so your order is on hold until you resolve the issue, and the...
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Wrong design, blurred edges, poor customer service I ordered tee shirts for a fundraiser. I made a correction in the design and submitted it before production. I informed ooshirts by email, voice message, and talked to customer service about it and I was assured they...
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I have had lots of shirts printed, I have never seen such thin ink on my shirts. My shirts are red and the white ink was a see-thru of almost 40%. Despite their on-time guarantee, my order came 2 days late, past delivery date, Despite this policy: Absolute Delivery...
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My daughters Homecoming Court ordered 11 shirts to wear to Court. They were ordered Sept 30th and paid $63 for quick shipping. They were promised to be on our doorstep on Oct 9th for the 11th Homecoming. Nothing showed up the 9th, so we called and they said they were...
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Ordered T-shirt’s and paid extra for a guaranteed delivery date for a charity event. Not only did they not get the shirts to me on time they failed to notify me there was an issue with production until I called then when I didn’t receive a tracking number. During one...
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Do not use this company! We ordered shirts and paid the extra 25% for a guaranteed delivery date, but the T-shirts did not arrive. When we called we were told there was a production issue/delay but no one contacted us about it prior. We went back-and-forth several...
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Similar to Ooshirts
Ooshirts - Horrible company to work with.
There isn’t a way to verbally talk with anyone, phones have been down for months. Sent message and it was rejected. Tried live chat and were not available. Was not able to fill order with shirts I ordered and was substituting with a cheaper quality.
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QUOTE : " I have had lots of shirts printed " .... by whom ? This supplier ? Others ? Why did you change if that's the case ?