Ordered 30 shirts.Most of them in a Favorite T-Shirt Design, and the few larger sizes with a Gildan branded t-shirt.
The Gildan branded sizes were acceptable and normal. The 2XL in the favorite t-shirt barely sized a normal Large. It was ridiculous. People who ordered the shirts rejected them of course.
Contacted the company on Wednesday with the order I needed - 9 out of 30-not bad but not good. Luckily I ordered several extra's and these people had children for the smaller sizes. There was an event the shirts were bought for that came and gone, (support for a dear friend battling cancer) which was disheartening and very unfortunate. The point of ordering the shirts in the first place.
I let them know that, and over the course of three days each of my e-mails consisted of "need the shirts asap, as soon as possible, yesterday." I really assumed they were on the way. Finally "day three" she sends a coupon, so I at least get the volume discount... sort of, but I got to go and redesign the shirt and no consideration of any kind really. Over $300 of merchandise, another $100 plus needed, three days of back and forth saying the same thing in the span of 16 e-mails, each of mine including as soon as possible.
So ridiculous.Will never make this mistake again, and I hope this post saves someone else the trouble in the future.
More Review Details
|Advertised vs Delivered|
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Horrible customer service
- Lack of communication
- Lack of delivery
- Reason of review:
- Poor customer service
- Product or service
- Personalized Shirt
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "DO NOT order from this company!! 1) I placed two orders, both of which were supposed supposed to arrive over two weeks ago. My one-shirt order arrived, my eight-shirt order..."
- "After 15 months, my Asics running shoes fell apart. I'm a very casual runner and I don't ever run more than 3miles. My hand goes through the top, like a..."
- "I have the very same experience. The first I ordered from them, I received great quality shirts, which led me into purchasing so much more from this company. However,..."
- "I ordered the Seat Armour Towel Seat Cover with Chevy Logo. It arrived on time and was exactly as described and pictured. I was impressed with the plush feel of..."
- "Last sunday they delivered sofa n love seat to my address in ofallon. Today I found 5 open staple pin at my carpet. I have a 10 months old..."
- "I have used them for a little under three years for connection as disconnection of my 5FU for Stage 4 cancer. Their nurses have all been pretty good but their..."
- "Your store in NJ did honor the $ 300.00 gift card which was given to me from Chicago store for purchasing the $ 6000 worth of furniture last year and..."
- "I have took brand new merchandise to cash america in oak park and they ask for ID. they have a fake website they use to compare prices and the prices are always..."
- "After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What..."