Not resolved

`1. It is very hard to get somebody on the phone there.

They sent me email stating artwork is being created, 2 weeks passed and the order status on website was still showing as being processed. I was supposed to receive my order 2 days ago. Today, when I finally got somebody on the phone, they offered no apology and said if I want to cancel, I only get 85% of my money back or I can wait another 3 weeks for my order.

Have you had a pleasure of dealing with AT&T customer service? these guys actually worse.

They admitted on the phone that my order basically fall through the cracks, but offered no expedited service or anything else . Avoid them at all cost!

Monetary Loss: $233.

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